Frequently Asked Questions
What are your hats made of?
Our trucker hats feature a structured foam front with a breathable mesh back. They're one-size-fits-most with a snapback closure, so they fit just about everyone in your crew. Made with quality materials and printed in Canada.
How long does shipping take?
Orders typically ship within 3-5 business days and arrive in 7-12 business days total. We use print-on-demand manufacturing, which means every hat is made fresh for you (not sitting in a warehouse). Shipping times may vary depending on your location.
Do you ship internationally?
We currently ship within the United States and Canada. International shipping to other countries is not available at this time, but we're working on it!
What is print-on-demand?
Print-on-demand means your hat is made to order just for you. Nothing is mass-produced or sitting in a warehouse. Your order goes directly to our printing partner in Canada, who produces your hat and ships it straight to your door. This means less waste and a hat made with care.
How do I pick the right hat for my group?
Shopping for a crew? Check out our themed collections: Cruise Hats, Bachelorette Party, Girls Trip, and Beach Vacation. Most groups grab 3-5 matching or coordinating hats. Pro tip: the birthday girl or bride gets one style, the rest of the crew matches in another.
What colors are available?
Most of our hats come in multiple color options. Our bestseller? Pink, by far. It outsells every other color 2 to 1. You can see all available colors on each product page.
Can I get a bulk or group discount?
Planning a big order for your bachelorette party, birthday squad, or cruise crew? Email us at hello@shipshowco.com with your group size and which hats you're eyeing, and we'll see what we can do.
How do I care for my hat?
Spot clean with a damp cloth and mild soap. Do not machine wash or put in the dryer. The structured foam front keeps its shape best when you let it air dry. Store flat or on a hat rack to maintain the brim shape.
Will the print fade or peel?
Nope! Our prints are made to last. The designs are embedded into the fabric using high-quality printing methods that hold up to sun, sweat, and good times. Just follow the care instructions and your hat will keep looking fresh trip after trip.
Do your hats fit big heads?
Yes! Our trucker hats are one-size-fits-most with an adjustable snapback closure. They comfortably fit head circumferences from about 21 to 24 inches. If you're on the edge, the snapback gives you plenty of room to adjust.
I have a question not listed here. How do I reach you?
Email us anytime at hello@shipshowco.com and we'll get back to you as fast as we can. You can also reach us through our Contact page or DM us on Instagram.
Still have questions? Email us at hello@shipshowco.com